With over three years of hands-on experience in property management operations, Madeline played a key role in building and scaling FIG Property Management alongside her family. She helped grow the company from managing 250 doors to over 1,000, gaining a deep understanding of the challenges Property Managers face in their day-to-day operations.

As FIG’s Account Manager, she led a full operational restructure—optimizing workflows, enhancing team communication, and training new hires on systems designed to support the company’s rapid growth. This experience highlighted the transformative power of well-designed processes and revealed a recurring issue in the industry: many Property Managers invest in tools they never fully learn to use.

In 2024, Madeline launched Process Architect to help property management companies across the country streamline operations, improve team buy-in, and drive measurable performance improvements. Her passion lies in building systems that empower teams to thrive, reduce overwhelm, and run smoother, more scalable businesses.

When she’s not deep in workflows or consulting with clients, you’ll find her traveling with her husband, managing real estate investments, or enjoying Disney movies with her dog and two cats. Whether working from home or a cozy coffee shop, she’s always focused on helping others do their best work.